Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

close Search anytime by typing
    Popular on Ford.com
    • Electric Vehicles
    • Ranger
    • Explorer
    How do I...
    • Pay my bill
    • Update my SYNC
    • Replace a Part
    • BRONCO Skip To Content
    • F-150®
    • MUSTANG
    • CERTIFIED USED
    Dealership Locations
    • English
    • Español
    Ford Logo Skip To Content
          • 2022 Ford EcoSport Shown in Luxe Yellow Metallic
            2022 2022 EcoSport
            1 
            Build & Price
            Search Inventory
          • Hybrid Available
            2022 Ford Escape Titanium in Atlas Blue
            2022 2022 Escape
            Hybrid Available
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Bronco™ Sport Badlands in Shadow Black
            2022 2022 Bronco® Sport
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Bronco™ outer banks™ in Race Red
            2022 2022 Bronco®
            1 
            Build & Price
          • Hybrid Available
            2022 Ford Explorer Platinum in Stone Blue
            2022 2022 Explorer
            Hybrid Available
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Edge shown in Carbonized Gray
            2022 2022 Edge
            1 
            Build & Price
            Search Inventory
          • All Electric
            2022 Ford Mustang Mach-E shown in Rapid Red Metallic
            2022 2022 Mustang Mach-E
            All Electric
            1 
            Get Updates
            Search Inventory
          • 2022 Ford Expedition Platinum shown in Agate Black
            2022 2022 Expedition
            1 
            Build & Price
            Search Inventory
          Explore All Vehicles
          See Special Offers
          Certified Used
          Explore Fuel Choices
          • Hybrid Standard
            2022 Ford Maverick XLT
            2022 2022 Maverick
            Hybrid Standard
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Ranger in Velocity Blue
            2022 2022 Ranger
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Transit Connect Passenger Wagon in Solar Silver
            2022 2022 Ford Transit Connect
            1 
            Build & Price
            Search Inventory
          • Hybrid Available
            2022 Ford F-150 XLT Passenger Side Profile in Atlas Blue
            2022 2022 F-150®
            Hybrid Available
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Super Duty® F-250 LARIAT Crew Cab in Antimatter Blue
            2022 2022 Super Duty
            1 
            Build & Price
            Search Inventory
          • All Electric
            2022 2022 F-150 Lightning™
            All Electric
            1 
            Build & Price
          • All Electric
            2022 Ford Transit in Oxford White
            2022 2022 E-Transit
            All Electric
            1 
            Build & Price
            Get Updates
          • 2022 Ford Transit Passenger Van XLT shown in Race Red
            2022 2022 Transit
            1 
            Build & Price
            Search Inventory
          Explore All Vehicles
          See Special Offers
          Certified Used
          Explore Fuel Choices
          • Hybrid Standard
            2022 Ford Maverick XLT
            2022 2022 Maverick
            Hybrid Standard
            1 
            Build & Price
          • Hybrid
            2022 Ford Escape SE Hybrid in Atlas Blue
            2022 2022 Escape SE Hybrid
            Hybrid
            1 
            Build & Price
            Search Inventory
          • Plug-In Hybrid
            2022 Ford Escape SE Plug-in Hybrid in Carbonized Gray
            2022 2022 Escape SE Plug-In Hybrid
            Plug-In Hybrid
            1 
            Build & Price
            Search Inventory
          • All Electric
            2022 2022 F-150 Lightning™
            All Electric
            1 
            Build & Price
          • All Electric
            2022 Ford Transit in Oxford White
            2022 2022 E-Transit
            Hybrid
            1 
            Build & Price
            Get Updates
          • All Electric
            2022 Ford Mustang Mach-E shown in Rapid Red Metallic
            2022 2022 Mustang Mach-E
            Hybrid
            1 
            Get Updates
            Search Inventory
          • Hybrid
            2022 Ford Explorer in Flight Blue
            2022 2022 Explorer Platinum
            Hybrid
            1 
            Build & Price
            Search Inventory
          • Hybrid Available
            2022 Ford F-150 XLT Passenger Side Profile in Atlas Blue
            2022 2022 F-150®
            Hybrid Available
            Build & Price
            Search Inventory
          Explore All Vehicles
          See Special Offers
          Certified Used
          Explore Fuel Choices
          • 2022 Ford Mustang GT Premium Fastback in Race Red
            2022 2022 Mustang®
            1 
            Build & Price
            Search Inventory
          Explore All Vehicles
          See Special Offers
          Certified Used
          Explore Fuel Choices

          COMMERCIAL VEHICLES

          • 2022 Ford Transit Connect Cargo Van shown in frozen white
            2022 2022 Transit Connect
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Transit Chassis Cab shown in Oxford White
            2022 2022 Transit CC-CA
            1 
            Build & Price
            Search Inventory
          • 2023 Ford E-Series Cutaway E-350 SRW
            2023 2023 E-Series Cutaway
            1 
            Search Inventory
          • 2022 Ford Super Duty® F-250 XL in Oxford White
            2022 2022 Super Duty Commercial
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Transit Cargo Van shown in Oxford White
            2022 2022 Transit
            1 
            Build & Price
            Search Inventory
          • All Electric
            2022 Ford Transit in Oxford White
            2022 2022 E-Transit
            Hybrid
            1 
            Build & Price
            Get Updates
          • 2022 Ford Super Duty Chassis Cab F-450 XL in Oxford White
            2022 2022 Chassis Cab
            1 
            Build & Price
            Search Inventory
          • 2023 Ford F-650 Gas Pro Loader in Oxford White
            2023 2023 F-650 F-750
            1 
            Search Inventory
          • 2022 Ford F-59 Commercial Stripped Chassis
            2022 2022 Stripped Chassis
            1 
            Search Inventory
          • Side view of the 2023 Ford E-Series Stripped Chassis
            2023 2023 E-Series Stripped Chassis
            1 
            Search Inventory
          Explore All Commercial Vehicles
          Explore Fuel Choices

          PERFORMANCE VEHICLES

          • 2022 Ford Edge ST shown in Carbonized Gray
            2022 2022 EDGE ST
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Explorer in Flight Blue
            2022 2022 Explorer ST
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Mustang Mach 1 in Grabber Blue
            2022 2022 Mustang Mach 1
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Mustang Mach 1 Premium in Iconic Silver
            2022 2022 Mustang Mach 1 Premium
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Mustang Shelby® GT500® in Code Orange
            2022 2022 Mustang Shelby® GT500®
            1 
            Build & Price
            Search Inventory
          • Ford G T shown in Liquid Blue
            Ford GT
          • Limited edition Ford G T Mark 2
            Ford GT Mk II
          • 2021 Ford F-150 Raptor shown in Code Orange
            2021 2021 F-150 Raptor
            1 
            Build & Price
            Search Inventory
          Explore All Performance Vehicles
          Explore Fuel Choices

          SUVS & CROSSOVERS

          • 2022 Ford EcoSport Shown in Luxe Yellow Metallic
            2022 2022 EcoSport
            1 
            Build & Price
            Search Inventory
          • Hybrid Available
            2022 Ford Escape Titanium in Atlas Blue
            2022 2022 Escape
            Hybrid Available
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Bronco™ Sport Badlands in Shadow Black
            2022 2022 Bronco® Sport
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Bronco™ outer banks™ in Race Red
            2022 2022 Bronco®
            1 
            Build & Price
          • Hybrid Available
            2022 Ford Explorer Platinum in Stone Blue
            2022 2022 Explorer
            Hybrid Available
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Edge shown in Carbonized Gray
            2022 2022 Edge
            1 
            Build & Price
            Search Inventory
          • All Electric
            2022 Ford Mustang Mach-E shown in Rapid Red Metallic
            2022 2022 Mustang Mach-E
            All Electric
            1 
            Get Updates
            Search Inventory
          • 2022 Ford Expedition Platinum shown in Agate Black
            2022 2022 Expedition
            1 
            Build & Price
            Search Inventory
          Explore All Vehicles
          Explore Fuel Choices

          TRUCKS & VANS

          • Hybrid Standard
            2022 Ford Maverick XLT
            2022 2022 Maverick
            Hybrid Standard
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Ranger in Velocity Blue
            2022 2022 Ranger
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Transit Connect Passenger Wagon in Solar Silver
            2022 2022 Ford Transit Connect
            1 
            Build & Price
            Search Inventory
          • Hybrid Available
            2022 Ford F-150 XLT Passenger Side Profile in Atlas Blue
            2022 2022 F-150®
            Hybrid Available
            1 
            Build & Price
            Search Inventory
          • 2022 Ford Super Duty® F-250 LARIAT Crew Cab in Antimatter Blue
            2022 2022 Super Duty
            1 
            Build & Price
            Search Inventory
          • All Electric
            2022 2022 F-150 Lightning™
            All Electric
            1 
            Build & Price
          • All Electric
            2022 Ford Transit in Oxford White
            2022 2022 E-Transit
            All Electric
            1 
            Build & Price
            Get Updates
          • 2022 Ford Transit Passenger Van XLT shown in Race Red
            2022 2022 Transit
            1 
            Build & Price
            Search Inventory
          Explore All Vehicles
          Explore Fuel Choices

          ELECTRIFIED

          • Hybrid Standard
            2022 Ford Maverick XLT
            2022 2022 Maverick
            Hybrid Standard
            1 
            Build & Price
          • Hybrid
            2022 Ford Escape SE Hybrid in Atlas Blue
            2022 2022 Escape SE Hybrid
            Hybrid
            1 
            Build & Price
            Search Inventory
          • Plug-In Hybrid
            2022 Ford Escape SE Plug-in Hybrid in Carbonized Gray
            2022 2022 Escape SE Plug-In Hybrid
            Plug-In Hybrid
            1 
            Build & Price
            Search Inventory
          • All Electric
            2022 2022 F-150 Lightning™
            All Electric
            1 
            Build & Price
          • All Electric
            2022 Ford Transit in Oxford White
            2022 2022 E-Transit
            Hybrid
            1 
            Build & Price
            Get Updates
          • All Electric
            2022 Ford Mustang Mach-E shown in Rapid Red Metallic
            2022 2022 Mustang Mach-E
            Hybrid
            1 
            Get Updates
            Search Inventory
          • Hybrid
            2022 Ford Explorer in Flight Blue
            2022 2022 Explorer Platinum
            Hybrid
            1 
            Build & Price
            Search Inventory
          • Hybrid Available
            2022 Ford F-150 XLT Passenger Side Profile in Atlas Blue
            2022 2022 F-150®
            Hybrid Available
            Build & Price
            Search Inventory
          Explore All Vehicles
          Explore Fuel Choices

          CARS

          • 2022 Ford Mustang GT Premium Fastback in Race Red
            2022 2022 Mustang®
            1 
            Build & Price
            Search Inventory
          Explore All Vehicles
          Explore Fuel Choices
        • Sign In
        • {firstName}'s Account
        • Vehicle Dashboard
        • Reservations & Orders
        • Saved Items
        • FordPass Rewards Dashboard
        • Schedule Service
        • Sign Out
        • Ford Credit Home
        • Pay My Bill
        • Apply for Credit
        • Ford Insure
        • Ford Credit Customer Support
        • Financing Options
        • Support Home
        • Service & Maintenance
        • SYNC & Technology
        • Owner Manuals
        • FordPass
        • Recalls
        • Contact Ford
        • Dealership Locations
          • English
          • Español
      • BRONCO
      • F-150®
      • MUSTANG
      • CERTIFIED USED
      close Please choose a language

      Please choose a language

      • English
      • Spanish

        close Welcome A/Z Plan Participant

        Welcome A/Z Plan Participant

        Now you can view exclusive price savings on our Build & Price shopping tool.

        Note: A/Z Plan pricing information is not available on all Ford websites. In addition, some vehicles, trims or options you select may not qualify for A/Z Plans. Also, some dealers may choose not to participate in A/Z Plan pricing. Contact your local dealer to determine their level of participation in the program and final vehicle pricing.

        What happens if I close this site before I'm finished?

        If you close your window or tab, you must re-access the site through the A/Z Plan Pricing website to ensure that all eligible plan pricing is visible. If you need additional information concerning the A/Z Plans, please refer back to your A/Z Plan Pricing website for complete details.

        A/X/Z Plan pricing, including A/X/Z Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family members of eligible employees, and Ford Motor Company eligible partners. Restrictions apply. See your Ford or Lincoln Dealer for complete details and qualifications. Ford Motor Company reserves the right to modify the terms of this plan at any time.
        close Thank you for visiting www.ford.com

        Thank you for visiting www.ford.com

        You’ll now be redirected to your local Ford Dealer site.
        Continue
        Cancel
        close

        To help you find your ideal certified used Ford vehicle, Ford is partnering with Autotrader to bring you the Ford Blue Advantage website.

        The Ford Blue Advantage website is operated by Autotrader. Autotrader’s privacy statement and visitor agreement apply to the Ford Blue Advantage website and the collection and use of data on that site.

        Continue
        Cancel
        close You are now leaving www.ford.com.

        You are now leaving www.ford.com.

        Ford's privacy policy will no longer apply. Please refer to the redirected website for its privacy policy.
        Continue
        Cancel
        close You are now leaving www.ford.com.

        You are now leaving www.ford.com.

        Ford's privacy policy will no longer apply. Please refer to the redirected website for its privacy policy.
        Continue
        Cancel
        close Notice

        Notice

        Due to a combination of high demand and global supply-chain constraints, not all models and trims or features may be currently available. We want you to have the Ford you deserve and are doing all we can to deliver it with all of your chosen features. Please contact your dealer for any questions about inventory and future availability.
        Acknowledge

        California Residents

        Exercise your rights under the California Consumer Privacy Act here .

        Do Not Sell My Personal Information

          Popular
          • Electric Vehicles
          • Ranger
          • Explorer
            Popular
            • Electric Vehicles
            • Ranger
            • Explorer

            All Vehicles

            • SUVs & Crossovers
            • Trucks & Vans
            • Cars
            • Electrified
            • Commercial Vehicles
            • Future Vehicles
            • Certified Used
            • Fleet Vehicles
            • All Vehicles
            • Performance Vehicles

            Shopping Tools

            • Build & Price
            • Search Inventory
            • Get a Quote
            • Pricing & Incentives
            • Trade-In Value
            • Get a Brochure
            • Compare Vehicles
            • Get Updates

            Finance

            • Ford Credit Home
            • Why Ford Credit
            • Finance Options
            • Payment Calculator
            • Credit Education
            • Customer Support
            • Ford Promise
            • Apply Online
            • Ford Credit Account
            • Ford Insure
            • Ford Interest Advantage
            • Investor Center

            Support

            • Support Home
            • Maintenance Schedule
            • Your Warranty
            • Coupons & Offers
            • Redeem Rebates
            • SYNC & Technology
            • Owner Manuals
            • Locate a Dealer
            • Ford Parts
            • Contact Us
            • Roadside Assistance
            • Ford Protect
            • Recalls
            • Takata Airbag Recalls
            • Tire Finder

            Experience Ford

            • Corporate
            • Careers
            • Investors
            • Company News
            • About Ford
            • Racing
            • Accessories Store
            • Warriors in Pink
            • Ford Merchandise
            • Ford Motor Company Fund
            • SYNC
            • FordPass
            • Ford Co-Pilot360 Technology
            • Ford Telematics
            • Accessibility Program 
            • Get Updates
            • Comment Card

            Follow Ford

            • Facebook
            • Twitter
            • Youtube
            • Instagram
            Change Language
            • © 2022 Ford Motor Company
            • © 2022 Ford Motor Company
            • Site Map
            • |
              Glossary
            • |
              Contact Us
            • |
              Accessibility
            • |
              Terms & Conditions
            • |
              Privacy
            • |
              Cookie Settings
            • |
              Your CA Privacy Rights
            • |
              AdChoices
            • |
              Third-Party Trademarks
            Get Updates
            *Required Information

            Thank You

            You can expect to receive your requested information shortly.

            Vehicles Selected
            • Navigator
            • MKC
            • Black Label MKX
            Close

            See our newest vehicles, product updates and news about offers and more.

            Just complete the fields below to get information from Ford.

            When do you plan to buy your next vehicle (choose one)?
            Select Vehicles

            Get information about your preferred vehicles, future models and commercial vehicles (select up to three).

            Add another vehicle
            What vehicle are you currently driving?

            Which type of vehicle do you plan to purchase (choose one)?

            • Personal
            • Commercial
            • Fleet (25 or fewer)
            • Large Fleet
            • Motability
            Our Privacy Policy

            *Required Information All Fields Required

            Current Model Year

            Loading...

            Previous Model Year

            Loading...

            Request Received

            Current Dealer

            Apply for Ford Credit
            • Save time and convenient
            • See what financing terms are within your budget
            • Use this info when you go to the dealer
            Ford Credit
            Apply Now

            Vehicle Image

            Change
            A dealer representative will contact you to confirm your pre-order

            How to Create Your Custom Order

            Step 1: Choose model, trim and options to create your custom order.

            Step 2: When you're finished building, submit your vehicle to your local dealer.

            Step 3: Your dealer will contact you to verify selections and pricing, and answer any questions before placing your order.

            Pony Express Delivery

            With Pony Express, your order can be prioritized at the factory, manufactured and could be delivered in an average of about 40 days.

            Step 1: Choose your model, trim and options to create your order.

            Step 2: When you're finished building, submit your vehicle to your local dealer.

            Step 3: Your dealer will contact you to verify selections, pricing and answer any questions before placing your order.

            *Excludes the Shelby® GT500® and Mach 1.

            Current Dealer Select Your Closest Authorized Dealer:
            Our Privacy Policy
            Are you sure you want to delete your saved vehicle?
            Ford text - empty for now

            SAVED!

            Your selection has been added to a guest list. You can now view it at any time. For an enhanced experience — including the ability to sync your saved items across devices and access them long-term — log in or create an account.
            Your selection has been added to your saved list. You can now view it at any time.
            View Saved List >

            Add details to your saved vehicle

            20 characters remaining